THIS PROJECT IS PART FUNDED BY THE EUROPEAN SOCIAL FUND (ESF)

The Humber Internships Programme (HIP) offers 12-week internships and is a great way to make an impact, gain invaluable industry knowledge and start making your mark.

If you’re aged 18+, live in Hull, East Riding, North or North East Lincolnshire and are studying full-time or have graduated at degree level (or equivalent) a HIP internship could be the perfect fit for you.

To ensure you are eligible, please register with a Careers Consultant before applying for this vacancy by clicking the “View Internship” button

**Please note due to the limited time remaining on this project, we are now only accepting general enquiries from those available to work full-time immediately. Post graduate students should enquire only if they want to apply for a specific HIP part-time role.**

**Full-Time Graduate Opportunity**

Red Herring Games

Role Title:

Events Administrator

Location:

Grimsby

Hourly Rate:

National Minimum Wage

Hours:

37.5 hours per week

Duration:

Initial 12 week internship, with a view to turn permanent if successful.

Overview of Opportunity

Red Herring Games write, design, and manufacture murder mystery and crime themed games, creating the best available in the UK and overseas. Murder mysteries have remained top of the best sellers list since the 1900s, and with a bigger emphasis on dining at home, hosting dinner parties, buying British and the increased interest in puzzle solving “cryptic quest” lock-in rooms, Red Herring are perfectly placed to fill public demand!

Red Herring Games are proud numerous award winners; The Small Awards – Home and Away Award, Theo Paphitis #SBS, Jacqueline Gold #WOW!, have been awarded #Queenof Murder Mystery and shortlisted for Virgin Media Business #Pitchtorich. In 2016, Red Herring were named as one of the Top 100 Small Business Saturday winners, have since exhibited at No. 10 Downing Street and have been nominated twice for PD Ports best E-commerce exporter in 2018 and 2019!

Red Herring Games currently require an administrator to support the smooth and efficient running of the events department, with a high level of customer contact. The events team consists of 2 other people, and you will provide support to these two individuals with client onboarding as part of your role. The Events Administrator will carry out event bookings and deal with enquiries – interacting with customers in a professional and prompt manner. A varied role allows for involvement in innovative new developments, and if you have graphic design skills or enjoy creating puzzles, we can involve you in some of our latest projects!

Role Description

• Secure and manage new bookings
• Providing accurately costed quotes to customers
• Liaise with customers, actors and venues in a professional manner
• Maintaining appropriate records of event bookings detailing customer information, locations, event type and guest numbers
• Providing quotes and responding to customer enquiries in a timely manner by telephone, email and social media
• To work collaboratively with other members of the Events team and ensure everyone is working towards the same goal
• Editing games to suit the gender divide of groups for customised detective events
• Creation of Zoom meetings and digital invitations
• Emailing materials to customers with detailed and clear instructions
• Emailing actors with scripts and Zoom link information
• Printing of games materials for live events
• Ensuring boxes shipped to actors contain all the correct materials needed
• Shipping boxes to customers and actors, ensuring all information is inputted correctly

Skills and Experience (Essential):

• Strong IT skills, including MS office software
• Excellent communication skills, both written and verbal
• Strong literacy
• Creative and innovative – “think outside the box” person
• Keen to learn
• Enthusiastic personality

Skills and Experience (Desirable):

• Graphic design interest/skills
• Previous customer service exposure

Qualifications:

• A recent graduate or finalist in any subject to be considered

Potential for Permanent Employment:

• Yes, there is scope for full time employment post internship

Permission to work in the UK:

All applicants must be authorised to work in the UK.

Please include one of the following statements in your CV or covering letter when applying for this role.

• I am eligible to work in the UK without restriction
• I am eligible to work in the UK with restriction
• I have no eligibility to work in the UK in the post applied for and would need a Certificate of Sponsorship or other permission in order to take up employment

THIS PROJECT IS PART FUNDED BY THE EUROPEAN SOCIAL FUND (ESF)

The project has received £900,000.00 of funding from the European Social Fund as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England. The Department for Work and Pensions is the Managing Authority for the England European Social Fund programme. Established by the European Union, the European Social Fund helps local areas stimulate their economic development by investing in projects which will support skills development, employment and job creation, social inclusion and local community regenerations. For more information visit https://www.gov.uk/european-growth-funding