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Commercial Assistant




The Humber Internships Programme (HIP) offers 12-week internships and is a great way to make an impact, gain invaluable industry knowledge and start making your mark.

If you’re aged 18+, live in Hull, East Riding, North or North East Lincolnshire and are studying full-time or have graduated at degree level (or equivalent) a HIP internship could be the perfect fit for you.

To ensure you are eligible, please register with a Careers Consultant before applying for this vacancy by clicking the “View Internship” button

**Please note due to the limited time remaining on this project, we are now only accepting general enquiries from those available to work full-time immediately. Post graduate students should enquire only if they want to apply for a specific HIP part-time role.**

**12-week Summer Placement Opportunity/Full-Time Graduate Opportunity**

SMS Towage

Role Title:

Commercial Assistant


Ocean House, Waterside Park, Livingstone Road, Hessle, East Yorkshire, England, HU13 0EG

Hourly Rate:



35 Hours per week, Full-Time


12-Week Internship

Overview of Opportunity

  • SMS Towage are the largest independent port tug operator in the UK, operating a modern fleet of 20 tugs servicing various strategically placed UK port locations. SMS have vessels standing by to service clients & assist vessels of any size, entering or leaving these and other UK ports.
  • SMS provide a harbour towage service for any size of vessel docking into/sailing from port, as well as working on special one-off projects, utilising their specialist in-depth knowledge, industry expertise and skilful crews. SMS also supply to the North Sea offshore oil and gas and renewables sectors, including towage of rigs and barges and provision of sea transport.
  • The Commercial Assistant Internship is following on from a recent successful 12-month student placement at SMS Towage, extending support for the small and busy commercial team. Working close with the Commercial Director and Commercial Manager at SMS with key business function support, this internship allows for increased efficiency, time and focus for the senior management team.

Role Description


  • Assess and/or make recommendations and enhance internal procedures
  • Performing entry level operational tasks for new business submissions and renewals
  • Propose offers for new clients and/or updating contracts for existing clients
  • Track progress of offers
  • Market research
  • Cooperating with other teams (Ops, HELM, sales)

Customer Relationship Management software (CRM)

  • Understanding the needs of the Commercial team from a system perspective
  • Help advise and evaluate potential CRM systems for SMS as they look to implement in the future, to improve the customer relationship


  • HELM is SMS Towage’s recently implemented software that includes all the technical, operational, and commercial activities performed by the company
  • The intern will focus on analysis and improvements for the Commercial side of the software, identifying areas for improvement/implement improvements as directed by management/automation etc
  • Evaluating and documenting internal procedures and workflows
  • Data analysis and reporting tools


  • Website: Adding to the news archive and building entries for the Blog on related SMS towage work across the ports we work, and keeping general information UpToDate
  • Social Media: Supporting with SMS accounts on LinkedIn, Twitter, Facebook, Instagram, YouTube. As well as researching and keeping track of competitors social media
  • Events: assisting with any events that may occur during the internship (e.g. naming ceremony, dinners, functions/celebrations etc), including invitation emails and other duties

Skills and Experience (Essential):

  • Be business minded
  • Be keen to learn and achieve
  • Be hard-working and resourceful
  • Have strong IT skills in particular MS Excel
  • Work well as part of a team and independently
  • Have a flexible approach to working
  • Be organised and self-motivated
  • Have a polite and professional manner
  • Have knowledge of data, and how to use data systems

Skills and Experience (Desirable):

  • Previous exposure to/knowledge of Customer Relationship Management (CRM) systems, or similar
  • Full driving licence and access to own transport is advantageous, but not essential


  • Recent graduate or current finalist/student available from any subject area to be considered
  • A Business orientated degree advantageous, but not essential

Potential for Permanent Employment (if applicable):

  • This internship is project based, with no permanent opportunity currently expected

Permission to work in the UK

All applicants must be authorised to work in the UK.

Please include one of the following statements in your CV or covering letter when applying for this role.

  • I am eligible to work in the UK without restriction
  • I am eligible to work in the UK with restriction
  • I have no eligibility to work in the UK in the post applied for and would need a Certificate of Sponsorship or other permission in order to take up employment



The project has received £900,000.00 of funding from the European Social Fund as part of the 2014-2020 European Structural and Investment Funds Growth Programme in England. The Department for Work and Pensions is the Managing Authority for the England European Social Fund programme. Established by the European Union, the European Social Fund helps local areas stimulate their economic development by investing in projects which will support skills development, employment and job creation, social inclusion and local community regenerations. For more information visit https://www.gov.uk/european-growth-funding


35 Hours per week


12-Week Internship
  • Deadline for responses 12 July 2023

Job is closed

Applications are currently closed for this job.